MW Mersey Winter Fuel Solutions

Terms of Use

## Terms of Use

Effective date: 28 December 2025

We take a cautious approach to winter planning. Where an issue is safety-related, we will encourage you to seek qualified help rather than relying on general guidance. Where a question depends on official rules or supplier policies, we will suggest verifying with the relevant official source. You remain responsible for any decisions you make, including selecting contractors, agreeing costs, and following manufacturer or safety instructions.

1. Acceptance of Terms

These Terms of Use govern your access to and use of winterfueluk.cfd (the “Site”) operated by Mersey Winter Fuel Solutions (“we”, “us”). By using the Site, you agree to these Terms.

2. Purpose of the Site

The Site provides general information and guidance about winter fuel and heating planning, including checklists and contact details. We do not provide government services, and we do not perform installations or repairs through this website.

3. No guarantees and no regulated advice

Information on the Site is for general guidance only. We do not guarantee outcomes such as savings, comfort improvements, or eligibility for any scheme. Nothing on the Site constitutes regulated financial advice, legal advice, or professional engineering advice.

4. User responsibilities

You agree to use the Site lawfully and to avoid misuse, including attempts to disrupt the Site or send harmful content. If you contact us, you are responsible for the accuracy of information you provide and for keeping sensitive credentials private.

5. Communications

The contact form uses a mailto link to open your email client. Messages are transmitted via your email provider. We will respond in good faith, but delivery and response times can be affected by factors outside our control.

6. Intellectual property

Unless stated otherwise, the Site’s content, design, and graphics are owned by us or licensed to us. You may view and print pages for personal, non-commercial use. You must not reuse the content commercially without permission.

7. Third-party resources

The Site may mention or link to third-party resources (including official information). We do not control those resources and are not responsible for their content, accuracy, or availability.

8. Limitation of liability

To the extent permitted by law, we are not liable for losses arising from reliance on the Site or our general guidance. Any work you arrange with tradespeople is your responsibility, and you should ensure they are appropriately qualified and insured.

9. Prohibited actions

You must not use the Site to send unlawful messages, impersonate others, harvest addresses, or request bank logins. We reserve the right to refuse service where requests appear abusive or unsafe.

10. Privacy

Our Privacy Policy explains how we handle personal information. By using the Site, you also agree to the Privacy Policy for winterfueluk.cfd.

11. Changes

We may update the Site and these Terms at any time. Continued use after changes indicates acceptance of the updated Terms.

12. Governing law

These Terms are governed by the laws of England and Wales. Courts in England and Wales will have jurisdiction, subject to mandatory consumer protections.

13. Contact

If you have questions about these Terms, contact us at contact@winterfueluk.cfd. Postal address: 19 Deansgate, Manchester, Manchester, M3 2BW, United Kingdom.

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

15. Entire agreement

These Terms and the Privacy Policy constitute the entire agreement regarding your use of the Site.